Ordering a repeat prescription

 

Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

USE PATIENT ACCESS

Prescription requests: Most of our patients benefit from using our electronic prescription service (EPS) it’s quick and safe. You can sign up here (enter registration details)

 

Problems booking online appointments?

Before you call us.

PATIENT ACCESS SUPPORT CENTRE

 

Newly Registered Patients

If you are a newly registered patient, you will need to see one of our Health Care Assistants first for a new patient health check and confirmation of your medication and dosage, before your medication can be prescribed.  If you have not already done so, please arrange an appointment for this purpose

 

Private Prescriptions

These can only be issued if accompanied by a typed letter from the Consultant, we advise you get this before leaving the Private clinic. The first issue of a private precription is accompanied by a fee. In some instances you made need to go to the clinics pharmacy for the first issue as until a letter has been typed and recieved we cannot issue a prescription.

Repeat Prescription

Transferring private prescriptions will require the same safety checks as NHS prescriptions;  you should allow two working days for processing.

Some of the local pharmacists offer a collection service from the practice. 

 

Repeat Prescriptions   

Repeat prescriptions are only authorised by the doctor if you require continuing, long term medication and you attend for a medication check on a regular basis. Medication checks are usually carried out once a year, unless your doctor has told you otherwise. If it is a year since you last saw the doctor or nurse, please arrange an appointment for a medication check before you request a further supply.

If it has been agreed by your doctor, you may obtain a repeat prescription by giving at least 48 hours notice (two working days, taking account of weekends/ public holidays).

In order to avoid mistakes, we cannot accept requests for repeat prescription over the phone. It is also very time consuming and blocks the line for more urgent calls.

Always ensure you do not let your medication run out before requesting a repeat prescription.

 

Requesting Repeat Prescription

Please request your repeat prescriptions in one of the following ways:

  • Use the request slip from your previous prescription
  • Use the Patient Access service or The NHS App
  • Request via our online form
  • Write a hand written request
  • Nominate a pharmacy to request on your behalf
 

Request Slip

If you attach an SAE we will return your prescription by post.

Each request should contain your full name, address and date of birth, so that we can identify you.  You should also tell us exactly which medication you are rquesting.  Your will recieve a computerised tear-off slip with each prescription.  You can use this for future requests.

Your repeat prescription slip should be handed into reception or posted. If you enclose a stamped address envelope it will be returned to you by post.

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